Privacy Policy

Last updated July 28, 2025

This privacy notice for Victory Wellness Online Inc ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you download and use our mobile application, or engage with us in other related ways, including any sales, marketing, or events.

Do you have questions or concerns? If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

Summary of Key Points

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.

Do we receive any information from third parties? We do not receive any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you register on the Services. Personal information we may collect includes: names, phone numbers, email addresses, mailing addresses, passwords, billing addresses, and debit/credit card numbers.

Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process health data.

Payment Data. We may collect data necessary to process your payment. All payment data is stored by Authorize.net.

2. How Do We Process Your Information?

We process your personal information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

• To facilitate account creation and authentication and otherwise manage user accounts.
• To save or protect an individual's vital interest.

3. What Legal Bases Do We Rely On?

We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law, like with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill our legitimate business interests.

4. When and With Whom Do We Share Your Personal Information?

We may share information in specific situations:

• Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition.
• Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs.
• We utilize various third-party analytics and advertising providers including Google, Facebook, and X (formerly Twitter).

5. Do We Use Cookies?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

6. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law.

7. How Do We Keep Your Information Safe?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet can be guaranteed to be 100% secure.

8. Do We Collect Information From Minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18.

9. What Are Your Privacy Rights?

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right to request access, rectification or erasure, to restrict processing, and data portability. You can make such a request by contacting us using the contact details below.

10. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA), including the right to know, right to delete, right to opt-out, and right to non-discrimination. To exercise these rights, please email [email protected].

11. SMS Communications

Victory Wellness Online may collect and use your mobile phone number to send SMS text messages related to your care, treatment options, appointment reminders, and important updates about our services. Your mobile number will not be shared, sold, or disclosed to third parties without your explicit consent. You may opt out of SMS communications at any time by replying STOP to any message. Reply HELP for assistance.

12. Do We Make Updates to This Notice?

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible.

13. How Can You Contact Us?

If you have questions about this Privacy Policy, please contact us at [email protected]. Please include "Attn: Privacy Officer" in the message.